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Transaction was successful but order did not get fulfilled.

To get in touch with the Issuer Bank kindly tap on the transaction in Google Pay and you will be able to see the contact details of your Issuing Bank. You can use the approval code on the transaction detail screen to provide as reference to the Bank.

If transaction has succeeded but fulfillment of order on merchant side has failed and merchant claims that he has not received the funds.

If transaction has failed but the Card has been charged.

You can also call your Issuer to de-register your Card on a per use case basis post Card addition.Ĭancelling or disputing the payment made with Google Pay is exactly the same as your physical Card. In case you don’t want to register your Card for any of the use cases listed above you can always call the Bank to opt-out/de-register a particular use case for you before adding the card.

Mobile Recharges on Google Pay and Online payments on 3rd party merchants where Google Pay is supported.

Adding your Card to Google Pay will register your card for Tokenized card payments for all the below use cases :.

If you don’t receive a one-time password, verify that your contact information is up to date with the Bank.

You should receive this OTP via text message to the phone number/e-mail associated to your Card.

After your Card is verified, you’re ready to use it for transactions.OTP will be auto read or you can enter it manually.You will be asked for additional authentication via OTP.Enter the Card number, Expiry date, CVV, and the Cardholder’s name and billing address.Tap Profile > Payment methods > Add Card.